FAQs

Registration

How do I alter my registration?

The Conference Innovators team are happy to help with any changes. Please email Victoria Drinnan or call +64 27 367 0658.

How do I cancel my registration?

Should you need to cancel your registration, you may reassign your registration to another person. All cancellations and substitutions must be notified in writing to Conference Innovators via Victoria Drinnan.

Are day registrations available for the meeting?

No, day registrations are not available for this meeting.

Can registrations be shared?

Registrations cannot be shared. You may reassign your registration to another person. All cancellations and substitutions must be notified in writing to Conference Innovators via Victoria Drinnan.

Accommodation

How do I cancel my accommodation?

Charges for cancellations of accommodation, particularly within one month of the meeting, will be subject to the discretion of the hotel concerned and your credit card may be charged a cancellation fee levied by the hotel. All terms and conditions for hotel bookings are noted in the online registration process. For any changes please email Sarah Scott.

How can I book hotels and flights?

The Meeting has contracted accommodation options at the Millennium Hoetl Queenstown at special prices, these can be booked as part of your online registration process. We encourage you to book as soon as possible to take advantage of the offerings.

Flight bookings are not part of the registration process, delegates are required to make their own arrangements.

I need to change my accommodation booking for the meeting, what do I do?

Please email Sarah Scott with your current booking details and request. All accommodation amendments must be in writing.

How do I pay for my accommodation?

Credit card details are required at the time of booking as a guarantee only, your card will not be charged at this time. All accommodation charges must be settled directly with the Hotel prior to departure.

Charge back to your workplace or a booking agent is possible by prior arrangement, please contact Sarah Scott.

Onsite at the meeting

How long is the meeting for?

The meeting runs for two days, Friday 27 - Saturday 28 November 2026.

When is the registration / information desk open?

The registration / help desk will be staffed throughout the meeting hours.

Where do I collect my name badge?

From the Registration Desk located outside Galaxy Ballroom 1 on level 1 of the Millennium Hotel from 10am on Friday 27th November.

I have a dietary requirement. What should I do?

When you register for the meeting please indicate your dietary requirements and/or allergies. Please note that individual food preferences cannot be accommodated.

For any requirements that are not covered by the selections available for all delegates, there will be a separate station where your meals will be available. The catering staff and meeting staff will be on hand to help direct you. 

Venue and transport

What is the venue address?

Millennium Hotel Queenstown, 32 Frankton Road, Queenstown 9300

Is there onsite parking available?

Yes, on-site car parking is available for NZD $25 per night. Please note that parking spaces are limited and subject to availability.

Is the meeting providing any transport from the Queenstown Airport?

The meeting is not providing any transport from the airport to the venue, you are responsible for organising your own transport to and from the airport.

Weather has closed the airport - what do I do?

Please contact your airline directly regarding your travel options.

To advise us that you are arriving a day later than expected, please email Victoria Drinnan or call +64 27 367 0658. If you have not booked accommodation via Conference Innovators, then you should contact the hotel directly to advise them. Note that cancellation fees usually apply for last minute changes.

Programme

Will there be a certificate of attendance?

Yes, this will be emailed to you post conference.

Will all the sessions be recorded?

No, the meeting is for in person attendees only.

Will speaker presentations be available after the event?

Speaker presentations will be available by request after the meeting. Please note: we must have the speaker's permission to share their presentation.

General

How can I see a list of who is attending?

A list of attendees will be emailed out a week before the meeting. This list will exclude attendees who have requested privacy.

What is the dress code for the meeting?

The dress code during the meeting and the social functions is smart casual.

Is there childcare available at the meeting?

No childcare services have been arranged at the meeting.

Do I need travel insurance?

Travel insurance is recommended. You will need to organise this yourself and be aware of what your policy entails.